Rastec Oy's Privacy Policy (GDPR)
1. Data Controller
Rastec Sisälogistiikka Oy
Palttinakatu 13, 15230 Lahti, Finland
Phone: 03 7334613
E-mail: myynti@rastec.fi
2. Contact person
Harri Hakanen
Palttinakatu 13, 15230 Lahti
Phone: 03 7334613
E-mail: myynti@rastec.fi
3. Name of the register
Rastec Sisälogistiikka Oy (hereinafter Rastec) customer and marketing register
4. Purpose of the register
Personal data is processed in connection with Rastec's orders, invoicing, collection, contacts, customer service, customer surveys, service development, reporting, customer communications, marketing and other customer relationship management activities
The customer data contained in the register may also be used for direct mail, distance or other direct marketing, opinion polls, market research or other similar addressed mailings by the controller and its affiliated companies and their partners
5. Data content of the register
The register may contain the following information
- Name, address, telephone number, e-mail address, place of work and job title of the data subject.
- The data subject's place of work and/or company details, including contact details
- The data subject's job title, department, marketing bans, job descriptions and roles within the organisation, and customer transaction history
- Information on conversations with the data subject, customer feedback, web form completions, registrations and participation in events and newsletter subscriptions.
6. Regular data sources
Data provided by the customer, customer information system and billing database, usage and transaction data from websites, blogs and newsletters, customer relationship management and customer service systems, partners, publicly available internet sources, and companies and authorities providing services related to personal data
7. Regular data disclosures
Data may be shared within the Rastec group and with Rastec's partners and subcontractors
Personal data will not be disclosed or transferred outside the EU or EEA
8. Principles of register protection
The data is stored in information systems that are protected by technical means. Only employees of the company have access to the data contained in the register, with access rights granted by the controller
The persons who process the data in the register are bound by the obligation of secrecy and confidentiality
9. Right of access, refusal and rectification
The data subject has the right to check what information about him or her has been recorded in the register. A written request for inspection must be signed and sent to Veivikatu 8, 15230 Lahti, Finland. The envelope must be marked 'Request for verification of personal data'
The data subject has the right to object to the processing and disclosure of data concerning him/her for direct marketing, distance selling or other direct marketing, opinion polling and market research. The objection can be made by contacting the Controller's customer service by e-mail myynti.lahti@intolog.fi or by telephone 03 7334613
The controller shall, on its own initiative or at the request of the data subject, rectify, erase or complete personal data contained in the register which are inaccurate, unnecessary, incomplete or out of date for the purposes of processing. In order to exercise the right of access and rectification, the person responsible for the register should be contacted by letter
10. Use of cookies
By using the Rastec website(www.rastec.fi), you agree that we may place cookies on your computer or mobile device
10.1 What are cookies?
A cookie is a small text file sent to the customer's browser containing an anonymous identification number and does not harm the terminal device in any way
Cookies are stored with the files used by the browser. For more information on cookies, please visit www.aboutcookies.com
10.2 Why are cookies used?
Cookies recognise your computer when you return to the site. They also remember the choices you have previously made on the site, thus improving your experience of the site. For example, cookies are used to identify the user's device and to personalise any advertising on the website and any other services
10.3 What are cookies used for?
Some cookies are necessary for the technical functioning and use of our website. These cookies do not collect any information about the user that could be used for marketing purposes or to remember the sites chosen by the user
Our performance cookies collect information about how users use our website (e.g. most visited pages, possible error messages). These cookies do not collect any identifiable information about users, they are anonymous and are only used to improve the performance of the website
Third-party services on the website (e.g. advertisements, YouTube videos, Google statistics or Facebook plug-ins) may store information that identifies the user, which unfortunately is beyond our control. If you want to prevent them from tracking your online activity, you can disable third-party cookies in your browser settings. You can find instructions in the "Cookies" section of your browser's user manual
There may also be buttons on our website that make it easier to share content to different online communication platforms and social media. If you use these buttons, a cookie may be placed on your terminal device by the service you have chosen. These cookies are not under our control. For more information about third-party cookies, please visit the website of the third party concerned
10.4 Managing and blocking cookies
Information obtained through cookies and other technologies is anonymous by nature. Rastec will only use the information collected for the purposes set out above and will not combine the information obtained through them with any other information.
If you do not wish to receive cookies, you can change your Internet browser settings so that you will be notified whenever cookies are about to be sent to your device. You can also choose to block cookies altogether. Restricting and blocking the use of cookies is done through your internet browser, for more detailed instructions please refer to the "Cookies" section of your browser's user manual. If you block or disable the storage of cookies, some features of our website may not function properly